Learn with Rachel Miller.

Immediately apply what you learn.

Are you a professional communicator in need of a knowledge or confidence boost? Perhaps you’re curious about comms theory and trends, but struggle to find the time to learn. Masterclass attendees say my courses leave them feeling inspired, full of ideas and ready to turn plans into action. I'll help you to build on what you already know and explain fresh ideas. I've translated my years of experience into these Online Masterclasses and will be with you every step of the way.

How the courses work

I've designed these Masterclasses with you in mind. There are three different types: Introductory, Intermediate and In-depth. Some are short, some are long, to suit your available time and investment. There is only one type of Masterclass per topic.

  • Introductory: learn the essentials through this short Masterclass. (Approximately 20 lessons).

  • Intermediate: get a good understanding of the topic. (Approximately 50 lessons).

  • In-depth: this comprehensive Masterclass will teach you all you need to know. (Approximately 80 lessons).

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Develop your skills

Learn at your own pace.

My Masterclasses will help you upgrade your current skills and develop new ones. I'll be with you every step of the way to guide you through the chapters. You'll find videos, workbooks, surveys and quizzes. If you need additional help, that's available via the VIP options. Keep checking back as I will be regularly adding new topics.

By the end of your Masterclass you'll have...

  • Boosted your knowledge

    By learning with an experienced internal communication practitioner.

  • Improved your skills

    Bespoke workbooks and videos will help you track your development.

  • Discovered something new

    Each Masterclass is packed with everything you need to spark your own ideas.

Your investment

  • The price is stated on each Masterclass and is inclusive of tax.

  • Payments are processed securely via Stripe.

  • If you prefer to pay via invoice or have any queries, please send an email to: contact@allthingsic.com.

  • Your investment is for one person only and you'll have 12 months to complete the Masterclass.

What is an Online Masterclass?

An Online Masterclass is an interactive way of learning. It's not a webinar, but a series of lessons to help you learn about a particular topic. 

Rachel's Masterclasses contain videos, workbooks, quizzes and surveys to help you consolidate your learning as you work through the content. All videos are subtitled to help you learn if you're hearing impaired.

See the video below to discover what the All Things IC Online Masterclasses look like.  

The Masterclasses are for you if:

  • You need to access advice at a time which suits you.

  • You need to get up-to-speed quickly.

  • You'd like to work through the training at your own pace.

Rachel is a Chartered PR Practitioner and a Fellow of both the Chartered Institute of Public Relations and Institute of Internal Communication.

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Watch Intro Video

What it's like to experience the Exploration course

Advita Patel, Director, Comms Rebel

What's it like to learn with Rachel?

Adam Driver, Authentic Comms Strategic Consultancy.

Last year, I took Rachel’s How to be a Comms Consultant - Exploration course. It set me up for launching my own business and gave me the confidence I needed to bring Authentic Comms Strategic Consultancy to life. I 100% recommend this if you’re considering being a communications freelancer/consultant. Thank you Rachel Miller - properly inspiring, especially with the blog writing and values side.
Adam Driver

Your instructor

Rachel Miller

Rachel Miller is the Director of All Things IC and advises professional communicators via personalised training, consultancy and mentoring. She is a Chartered PR professional and Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations. Rachel is a regular keynote speaker, whose thoughts have been featured in a number of best-selling PR books. Her clients include ARM, BBC, LEGO, NHS, HSE and the Zoological Society of London. She will guide you every step of the way through these Online Masterclasses.


  • How long can I access the course for?

    Masterclasses are available for 12 months from the date of purchase. You can log in and out of the course as many times as you need. It will remember your progress.

  • Do you have any other topics available?

    New topics will be frequently added to this site. Future Masterclasses include a Channels course, Change Comms and How to conduct an internal communication audit. If you have a particular query, why not book a Power Hour to have a one hour call with Rachel.

  • What do the levels mean?

    Introductory: learn the essentials through this short Masterclass. (Approximately 20 lessons). Intermediate: get a good understanding of the topic. (Approximately 50 lessons). In-depth: this comprehensive Masterclass will teach you all you need to know. (Approximately 80 lessons). There is only one level available per Masterclass topic.

  • Who can access the Masterclass?

    Please note these Masterclasses are designed for individual learning and are not to be used by teams or groups. Your investment is for one person only as it hasn't been priced to be shared, recreated, or sold on. Please note all of Rachel's work is protected by Copyright. This means you can’t reproduce or share any part of this Online Masterclass. If you have multiple team members, please contact us (contact@allthingsic.com) to discuss your options.

  • How can I get additional help?

    There are VIP versions of the Masterclasses available. This means you have the opportunity to work closely with Rachel by submitting assignments during your Masterclass. She will review your work and give you personalised feedback. Power Hour calls are also available.

  • What is my investment?

    Each Masterclass has the price stated on it, which includes tax.

  • Do I have any proof of completion?

    Yes you can earn a badge if you successfully complete The Big Quiz in your Masterclass. Full instructions can be found within the Masterclass.

  • How long are the Masterclasses?

    They will take you about an hour to complete each chapter, which typically contains six lessons.

  • What does VIP mean?

    The VIP option means you submit an assignment to Rachel for personalised feedback. You'll submit one assignment in an Introductory Masterclass. You'll submit two assignments in Intermediate or In-depth level Masterclasses.

What it's like to work with Rachel Miller

“The 'How to be a Comms Consultant - Exploration' Online Masterclass from All Things IC couldn't have come at a better time for me personally. This highly accessible, engaging and interactive course navigated me through the daunting waters of setting sail solo, covering off every important aspect with reassuring authority. Rachel's friendly presenting style perfectly complements the challenging and thought-provoking subject matter. Highly recommended for anyone considering taking the next step forward in their communications career."”

Ben Veal, Second Mountain Communications

“Rachel coached me when I moved from working in an agency on external comms to working in-house on internal comms. It was quite the leap, and my sessions with Rachel gave me the confidence I needed to get up and running quickly and also spot where I could make a difference in my new role. What Rachel doesn't know about internal comms isn't worth knowing, and I'm now working with her to coach my team. She's also an absolute joy to work with - 100% professional but also warm, engaging and fun! ”

Adele McIntosh, Senior Director, Internal Comms and Community & Inclusion, ARM

“I really enjoyed working with Rachel, who delivered a bespoke masterclass to our Internal Communications team. From the outset she was professional, enthusiastic and knowledgeable, and continued in that vein throughout the project. ”

Jo Loerns, Internal Communications Business Parnter, Aon

“We worked with Rachel on a training session for our team and peers in other business areas. The session was engaging and a really good whistlestop tour of what’s new/trends in the sector. Rachel is incredibly personable, she’s also very generous in opening up her network and connecting you with other Comms pros. She brings a wealth of knowledge and expertise which is coupled with a very likeable manner. I look forward to working with Rachel again in the future. ”

Rayna Miller, Head of Employee Engagement

“Rachel has coached me over the past year and her advice and support has been invaluable in making a career change. Rachel takes time to get to know her clients and understand their challenges. Her style is very supportive but she also challenges you to step up and be bold. Her wealth of experience spans more than the internal comms industry, which makes her such an invaluable coach. She comes highly recommended.”

Caroline Waddams, Senior Internal Communications Manager

“Rachel is an oracle on all things Internal Communications. She is super personable, thoughtful and considered in her approach and I have really valued her insight over the past months as a consultant. I've also welcomed how her recommendations and insights are rooted in interdisciplinary understanding - drawing on psychology and data to guide and advise. She moves effortlessly from tactical considerations through to advising on strategic shifts. The Internal Communications profession is so much better thanks to her willingness to openly share, her generosity, and her ability to encourage people to bring out the best version of themselves. Thank you Rachel for being such a wonderful, and fun, person to work with and for your wise words when it's mattered most.”

Zoe Shaughnessy, Head of Internal Comms

“Rachel has been a marvellous mentor over the past year with fabulous and timely insights to my communications work. I was also very lucky to attend her masterclass in November. Her professionalism and support of my ideas and development has greatly added value to my CPD.”

Penny Jackson, Deputy Director of Communication