Learn with Rachel Miller

If you're in planning mode for your year ahead, this is the Masterclass for you. It will help you look back and review your internal communication. You'll also plan for the future. It's suitable to take at any time to allow you to review and plan monthly, quarterly or yearly. It will save you so much time! There are 51 lessons containing detailed workbooks, videos, surveys and quizzes.

This Masterclass is for you if:

  • You want to proactively plan your internal communication.

  • You've not had the time to think about the next 12 months.

  • You'd like to work through the training at your own pace, with no live lessons.

  • You need to access advice at a time which suits you.

By the end of your course you'll have...

  • Reviewed your work

    You'll learn how to successfully review and reflect on your hard work to date.

  • Improved your skills

    Bespoke workbooks and videos will help you track your development and improve your skills.

  • New ideas

    You'll have fresh ideas and know how to make informed decisions about your future internal communication.

Your investment

  • Your investment is £499. Paying by card? You can start learning on the day you enrol and you'll have access for 12 months.

  • You can pay via invoice. Please contact us via hello@allthingsic.com

  • Team licenses are available, contact us to find out more via hello@allthingsic.com

What's in the course

    1. Welcome to your Masterclass

    2. A message from Rachel Miller, Director, All Things IC

    3. How to use this course

    4. How to get the most from your Masterclass

    5. Setting your goals

    6. Download your All Things IC workbook

    7. Survey: Before we begin

    8. Video: A candid conversation about this course

    9. Need a new notebook?

    1. Welcome to this chapter

    2. Video: How to review your internal communication

    3. Workbook: How to review your internal communication

    4. Podcast: How to review and plan your internal communication

    5. Video: How a Channels Matrix can help you review your internal communication

    6. Workbook: Create your own Channels Matrix

    7. Video: Involving others

    8. Bright ideas and things to remember

    1. Welcome to this chapter

    2. Video: What did you intend to do?

    3. Survey: What were your intentions?

    4. Workbook: What did you intend to do?

    5. Setting your intentions for what's ahead

    6. Workbook: Setting intentions

    7. Planning with intention

    8. How to create a monthly measurement report

    1. Welcome to this chapter

    2. Video: Key themes

    3. Key theme: Hybrid working

    4. Key theme: Changing role of contractors

    5. Key theme: Diversity and inclusion for internal communicators

    6. Key theme: Environmental and Social Governance (ESG)

    7. Key theme: Wellbeing and good mental health

    8. Key theme: Accessibility

    9. Key theme: Changing channels

    10. Survey: Key considerations for the future

    11. Future of Work Trends Report

    12. Moving into the planning stage

    1. The planning stage

    2. Video: Using the Start, Stop, Continue model for your planning

    3. Download your Start, Stop, Continue workbook

    4. Planning for you, your team and your organisation

    5. Workbook: Looking ahead

    6. Your organisation's aims

    7. Workbook: What will be said about your internal communication?

    8. Quiz: What do we need to think about in the future?

    9. Learn more via Rachel's book

    1. Congratulations

    2. Video: Congratulations

    3. Survey: What will you do now?

    4. Your Masterclass badge

    5. Survey: Before you go...

    6. Credits

About this course

  • £499.00
  • 52 lessons
  • 0 hours of video content

Your course instructor

Rachel Miller

Chart.PR, FCIPR, FIIC, PG (Dip).

Rachel Miller is the Founder and Principal Consultant at All Things IC. She established the company in 2013 and alongside her team, advises professional communicators via personalised training, consultancy and 1-2-1 support. Her book, Internal Communication Strategy: design, develop and transform your organizational communication was published by Kogan Page in 2024. Rachel is a Chartered PR professional and Fellow of both the Institute of Internal Communication and Chartered Institute of Public Relations. She is also a member of the Company of Communicators and International Association of Business Communicators. Rachel is a regular keynote speaker, whose thoughts have been featured in a number of best-selling PR books. In 2020, she was awarded the Chartered Institute of Public Relations' President's Medal for Distinguished Services to PR. All Things IC has been invited to create bespoke training sessions for companies including ARM, BBC, British Business Bank, British Red Cross, Coca-Cola, Companies House, Entain, Harrods, HSE, NHS, NATO, TfL, The Guardian, Reach, Renewi, Vodafone and Which? You'll be guided every step of the way through our Online Masterclasses. Rachel is the host of the Candid Comms podcast. Tune in for practical and inspirational ideas to help you thrive in internal communication.

Rachel is a Chartered PR Practitioner and a Fellow of both the Chartered Institute of Public Relations and Institute of Internal Communication.

FAQ

  • How long can I access the course for?

    This Masterclass is available for 12 months from the date of enrolment. It is for one person only. You can log in and out of the course as many times as you need. It will remember your progress.

  • Do you have any other topics available?

    New topics are frequently added to this site. Keep an eye on the main homepage or choose All Courses at the top of this page to explore the options. If you have a particular query, why not book a Power Hour to have a one hour call with Rachel.

  • Who is the tutor on this course?

    All Things IC Founder Rachel Miller is the tutor on this course.

  • Who can access the Masterclass?

    Please note these Masterclasses are designed for individual learning and are not to be used by teams or groups. Your investment is for one person only as it hasn't been priced to be shared, recreated, or sold on. Please note all of our work is protected by Copyright. This means you can’t reproduce or share any part of this Online Masterclass. If you have multiple team members, please contact us (hello@allthingsic.com) to discuss your options.

  • What do I need?

    There are lots of workbooks, so we recommend having a printer to hand, but you could also write on the PDFs if you viewed the course on an iPad.

  • How much do Masterclasses cost?

    Your investment is stated on each course and the price includes tax. Payments are handled securely via Stripe. This Masterclass is £499.

  • What does VIP mean?

    There is not a VIP option for this Masterclass. But you could book a Power Hour with Rachel. The VIP option means you submit an assignment to Rachel for personalised feedback. You'll submit one assignment in an Introductory Masterclass. You'll submit two assignments in Intermediate or In-depth level Masterclasses.

  • How long does the course take?

    If you did the course in one sitting, allow up to a whole working day. You have 12 months' access from the date you enrol.

Browse our range of courses

What it's like to work with All Things IC