How to review and plan your internal communication
Set yourself up for success and confidently plan your work.
You want to proactively plan your internal communication.
You've not had the time to think about the next 12 months.
You'd like to work through the training at your own pace, with no live lessons.
You need to access advice at a time which suits you.
Your investment is £499. Paying by card? You can start learning on the day you enrol and you'll have access for 12 months.
You can pay via invoice. Please contact us via [email protected]
Team licenses are available, contact us to find out more via [email protected]
Welcome to your Masterclass
A message from Rachel Miller, Director, All Things IC
How to use this course
How to get the most from your Masterclass
Setting your goals
Download your All Things IC workbook
Survey: Before we begin
Video: A candid conversation about this course
Need a new notebook?
Welcome to this chapter
Video: How to review your internal communication
Workbook: How to review your internal communication
Video: How a Channels Matrix can help you review your internal communication
Workbook: Create your own Channels Matrix
Video: Involving others
Bright ideas and things to remember
Welcome to this chapter
Video: What did you intend to do?
Survey: What were your intentions?
Workbook: What did you intend to do?
Setting your intentions for what's ahead
Workbook: Setting intentions
Planning with intention
How to create a monthly measurement report
Welcome to this chapter
Video: Key themes
Key theme: Hybrid working
Key theme: Changing role of contractors
Key theme: Diversity and inclusion for internal communicators
Key theme: Environmental and Social Governance (ESG)
Key theme: Wellbeing and good mental health
Key theme: Accessibility
Key theme: Changing channels
Survey: Key considerations for the future
Future of Work Trends Report
Moving into the planning stage
The planning stage
Video: Using the Start, Stop, Continue model for your planning
Download your Start, Stop, Continue workbook
Planning for you, your team and your organisation
Workbook: Looking ahead
Your organisation's aims
Workbook: What will be said about your internal communication?
Quiz: What do we need to think about in the future?
Learn more via Rachel's book
Congratulations
Video: Congratulations
Survey: What will you do now?
Your Masterclass badge
Survey: Before you go...
Credits
This Masterclass is available for 12 months from the date of enrolment. It is for one person only. You can log in and out of the course as many times as you need. It will remember your progress.
New topics are frequently added to this site. Keep an eye on the main homepage or choose All Courses at the top of this page to explore the options. If you have a particular query, why not book a Power Hour to have a one hour call with Rachel.
All Things IC Founder Rachel Miller is the tutor on this course.
Please note these Masterclasses are designed for individual learning and are not to be used by teams or groups. Your investment is for one person only as it hasn't been priced to be shared, recreated, or sold on. Please note all of our work is protected by Copyright. This means you can’t reproduce or share any part of this Online Masterclass. If you have multiple team members, please contact us ([email protected]) to discuss your options.
There are lots of workbooks, so we recommend having a printer to hand, but you could also write on the PDFs if you viewed the course on an iPad.
Your investment is stated on each course and the price includes tax. Payments are handled securely via Stripe. This Masterclass is £499.
There is not a VIP option for this Masterclass. But you could book a Power Hour with Rachel. The VIP option means you submit an assignment to Rachel for personalised feedback. You'll submit one assignment in an Introductory Masterclass. You'll submit two assignments in Intermediate or In-depth level Masterclasses.
If you did the course in one sitting, allow up to a whole working day. You have 12 months' access from the date you enrol.
Do you need to write an internal communication strategy? This course has 99 lessons and uses Rachel's The MILLER Framework, a trademarked way to help you create your own internal communication strategy. It will guide you through each stage.
£799
Are you responsible for communicating hybrid working in your company? This Online Masterclass will guide you through the opportunities and challenges hybrid/flexible working presents. It has 62 lessons and focuses on channels, leaders and culture.
£799
What is internal communication? How can you be an internal communicator? This In-depth Masterclass is for you if you are looking to increase your skills, knowledge and confidence.
£799
Want to make more of an impact in your organisation? Ready to take your Internal Communication career to the next level? This course gives you the tools and techniques to work strategically. It busts the jargon and sets you up for success.
£799
Explore the idea of being a Comms Consultant with Rachel Miller of All Things IC. This In-depth Masterclass will guide you through everything you need to know to help you make the right decision for your career.
£799
This package includes How to be a strategic internal communicator, An Introduction to internal communication channels and How to create a 90 day plan. It's ideal if you're starting a new job.
£1,499
Invest in your professional development via this bundle of All Things IC Online Masterclasses. It contains How to be an internal communicator, How to create a 90 day plan and Introduction to internal communication channels.
£1,350
“I was booked to attend one of Rachel's Masterclasses in London but when this got cancelled due to the pandemic, she offered me a dedicated 121 session which was fantastic. It was very beneficial to get that kind of expert support on such an intimate basis. I'd submitted what I thought was a bit of an unrealistic wish list of things I wanted to cover in our session but Rachel managed to cover it all and more. This included comms strategy development, and personal and professional positioning. She shared some great tools, techniques, coaching advice and a podcast to check out too. I have already recommended her to two other colleagues where I work. ”
Oliver Tipper, Head of Communications at Leeds and York Partnership NHS Foundation Trust.“Rachel coached me when I moved from working in an agency on external comms to working in-house on internal comms. It was quite the leap, and my sessions with Rachel gave me the confidence I needed to get up and running quickly and also spot where I could make a difference in my new role. What Rachel doesn't know about internal comms isn't worth knowing, and I'm now working with her to coach my team. She's also an absolute joy to work with - 100% professional but also warm, engaging and fun! ”
Adele McIntosh, Senior Director, Internal Comms and Community & Inclusion, ARM“I really enjoyed working with Rachel, who delivered a bespoke masterclass to our Internal Communications team. From the outset she was professional, enthusiastic and knowledgeable, and continued in that vein throughout the project. ”
Jo Loerns, Internal Communications Business Parnter, Aon“We worked with Rachel on a training session for our team and peers in other business areas. The session was engaging and a really good whistlestop tour of what’s new/trends in the sector. Rachel is incredibly personable, she’s also very generous in opening up her network and connecting you with other Comms pros. She brings a wealth of knowledge and expertise which is coupled with a very likeable manner. I look forward to working with Rachel again in the future. ”
Rayna Miller, Head of Employee Engagement“Rachel has coached me over the past year and her advice and support has been invaluable in making a career change. Rachel takes time to get to know her clients and understand their challenges. Her style is very supportive but she also challenges you to step up and be bold. Her wealth of experience spans more than the internal comms industry, which makes her such an invaluable coach. She comes highly recommended.”
Caroline Waddams, Senior Internal Communications Manager“Rachel is an oracle on all things Internal Communications. She is super personable, thoughtful and considered in her approach and I have really valued her insight over the past months as a consultant. I've also welcomed how her recommendations and insights are rooted in interdisciplinary understanding - drawing on psychology and data to guide and advise. She moves effortlessly from tactical considerations through to advising on strategic shifts. The Internal Communications profession is so much better thanks to her willingness to openly share, her generosity, and her ability to encourage people to bring out the best version of themselves. Thank you Rachel for being such a wonderful, and fun, person to work with and for your wise words when it's mattered most.”
Zoe Shaughnessy, Head of Internal Comms“Rachel has been a marvellous mentor over the past year with fabulous and timely insights to my communications work. I was also very lucky to attend her masterclass in November. Her professionalism and support of my ideas and development has greatly added value to my CPD.”
Penny Jackson, Deputy Director of Communication